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Evaluative Written Feedback

This type of feedback is the most common. Evaluative feedback often involves judgment of the writer and his or her ethos (or credibility). We look for credibility clues when we examine the letterhead; feel the stationery; or read the message and note the professional language, correct grammar, and lack of spelling errors. Conversely, if the writer’s credibility is undermined by errors, is perceived to be inappropriately informal, or presents questionable claims, the reader’s view of the writer will be negative. The reader is less likely to read or respond to…

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