customer care

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  119676 Apply the skills of customer care in a specific work environment elearning course

  R750.00
  • ID: 119676
  • Description: Apply the skills of customer care in a specific work environment
  • NQF Level: 4
  • Credits: 4
  • Method of delivery: elearning
  • Company: TrainYouCan PTY LTD
  • Website: www.trainyoucan.co.za
  • Accreditation: ETDP SETA

   

  PURPOSE OF THE UNIT STANDARD
  This Unit Standard will be useful for learners who deal with the public, customers, internal and external clients, intermediaries, learners in call centres, walk in service centres, enquiries counters and marketing and learners who communicate with customers either telephonically or face to face.

   

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